ChurchSuite - Notice history

All systems operational

100% - uptime

ChurchSuite - Operational

Connect - Operational

Embed - Operational

MyChurchSuite - Operational

API - Operational

Operational

Support - Operational

Website - Operational

Operational

Mailgun - Email Services - Operational

Notice history

Dec 2024

Issues with email attachments
  • Identified
    Identified

    Our third party file storage service Filestack have identified regional SSL related errors on cdn.filestackcontent.com. Filestack are urgently investigating the issue and hope to provide more information shortly (https://status.filestack.com/).

    As a workaround we've identified that the majority of users experiencing the issue seem to be using a Virgin Media internet connection. Try switching to a mobile connection to download any attachments.

    We will continue to work with Filestack on this issue.

  • Investigating
    Investigating

    We've had reports that some people cannot upload/open email attachments sent via ChurchSuite. We are currently investigating the issue.

Nov 2024

No notices reported this month

Oct 2024

Email delivery delays
  • Resolved
    Resolved

    Mailgun has fixed the issue causing email delays and is now monitoring the emails as the backlog of emails is delivered. We will resolve the issue here but if you do experience any further issues with sending emails please contact us at support@churchsuite.com and we will do our best to help you.

  • Update
    Update

    Mailgun are continuing to work on this incident, so email delivery may still be delayed. We have reports that emails are eventually being delivered so do not resend emails at this point. We will continue to monitor the situation and will provide the next update once Mailgun has resolved the email delivery delays.

  • Identified
    Identified

    We have reports from one of our email providers, Mailgun, that there are delays in delivering emails. They have identified the issue and are in the process of implementing a fix. We will update this status page once we have more information.

Oct 2024 to Dec 2024

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