ChurchSuite - Degraded Service – Incident details

All systems operational

Degraded Service

Resolved
Degraded performance
Started 17 days agoLasted about 1 hour

Affected

ChurchSuite Service

Degraded performance from 6:26 PM to 7:11 PM

ChurchSuite

Degraded performance from 6:26 PM to 7:11 PM

Connect

Degraded performance from 6:26 PM to 7:11 PM

Embed

Degraded performance from 6:26 PM to 7:11 PM

MyChurchSuite

Degraded performance from 6:26 PM to 7:11 PM

API

Degraded performance from 6:26 PM to 7:11 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Some customers have reported unavailability of the ChurchSuite service which our developers are currently investigating. We apologise for the inconvenience and will post further updates on this page.